Frequently asked questions
Straight answers about how we work, what it costs and what to expect.
We help ecommerce brands grow online across ten services: store design, conversion optimization, SEO, speed, product research, catalog management, email marketing, paid ads, apps and store audits. You can use one or combine them, and it's the same team either way.
Shopify is our focus. SEO, speed, email marketing, ads and product research also work for most other ecommerce and service websites, so tell us about yours.
Yes. You can start with a single service and add others later. Because everything sits with one team, adding a service doesn't mean briefing a new agency.
See the Pricing page for our package prices. If nothing fits, tell us what you need and we'll send a custom quote before any work starts.
Before we change anything, we record your starting numbers, such as conversion rate, organic traffic or return on ad spend. Every report compares results against that baseline.
It depends on the service. Store fixes and ad changes can show up quickly, while SEO usually takes months to build. We'll set realistic expectations in your plan.
A short call about your goals, collaborator access to your Shopify store, and access to any analytics or ad accounts you already have.
We're based in Ontario, Canada. Get in touch wherever you are and we'll let you know how we can help.
Send us a message through the contact form, email [email protected] or call +1 (343) 600 0857. We'll arrange a call to talk through your store and goals.